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Old version of the user guide

This site supports the following payment methods:

Credit Card

Card payments can be made with VISA, Mastercard, and American Express brands.

Google Pay

If you are viewing this site using Google Chrome, you can pay with your Google Pay account.
On the payment screen, please select Google Pay from express checkout.

Apple Pay

On iPhone, iPad, and Mac, you can pay on the web in Safari using Apple Pay.
On the payment screen, please select Apple Pay from express checkout.

PAYPAY Balance Payment

You can pay from your PayPay balance.

Amazon Pay

Amazon Pay is a service that allows you to pay for products and services using the address and credit card information registered in your Amazon.co.jp account.
On the payment screen, please select Amazon Pay from express checkout.

You can also create an account using your Amazon account.

Mobile Carrier Payment (Softbank, au, Docomo)

You can use your mobile phone bill from the three major mobile carriers for payment.
After confirming your order, you will be redirected to the carrier payment screen.

Paidy Pay Next Month (Convenience Store/Bank)

  • A payment method that can be used with only your email address and mobile phone number. No prior registration or credit card is required.
  • No matter how many times you shop in a month, you only pay once the following month. The total amount used for the month is finalized on the 1st of the following month and you will be notified by email and SMS.
  • The following payment methods are available:
  • You can check your usage status and billing details on MyPaidy (https://my.paidy.com/).
  • For inquiries regarding Paidy, please contact Paidy Customer Support.
  • Bank Transfer (Payment fee: Free)
    Convenience Store (Payment fee: 356 JPY incl. tax)
    Bank Remittance (Payment fee: Varies depending on financial institution)

Paidy One-Time Payment

  • A bill for the finalized amount each month will be issued on the 1st of the following month after the end of the month, and you will be notified by email and SMS (short message) by the 3rd.
  • Payment methods include convenience store payment (via terminals installed in convenience stores), bank transfer, and automatic bank withdrawal.
  • The payment due date is the 10th for convenience store payments and bank transfers. For automatic bank withdrawals, the payment will be debited on the 12th*. However, for January and May, it may be the 20th*.
  • Depending on the payment method, a fee will be incurred for each monthly payment (billing). For convenience store payments, the fee is 356 yen (tax included), and for bank transfers, the customer is responsible for the transfer fee. No payment fee is incurred for automatic bank withdrawals.
Payment Method Convenience Store Bank Transfer* Bank Remittance
Payment Due Date By the 10th 12th* By the 10th
Payment Fee* 356 yen (incl. tax) 0 yen Transfer fees vary depending on the financial institution

*Bank transfer is an automatic debit from your bank account.
*If a financial institution holiday falls on the due date, it will be the next business day.
*Payment fees are incurred only once a month, regardless of the number of uses.

Shipping and Delivery Fees

Shipping Carrier: Yamato Transport, Sagawa Express
Delivery Time: Delivery will be made approximately 3 days after the order date.

Shipping Fee: Regional shipping fee
1,590 yen: Okinawa
800 yen: Hokkaido, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima
530 yen: Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi, Nagano
610 yen: Miyagi, Yamagata, Fukushima, Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama
700 yen: Aomori, Iwate, Akita, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi

  • In the case of remote islands, additional relay fees may apply, in which case we will contact you before shipping.
  • Please note that we may change the shipping carrier to an equivalent carrier without prior notice in some cases.

About Cancellation

For order cancellations, please contact us using the inquiry form.

About Return/Exchange Conditions

Returns and exchanges are only accepted if they meet the return/exchange policy.
Please check here for details.