FAQs

I'd like to return or exchange an item.

We only accept returns or exchanges that meet the criteria of our return and exchange policy.

For details, please click here.

I forgot to enter the coupon code. Can it be applied later?

Due to system limitations, coupon codes cannot be applied to orders after payment has been completed.

I'd like to change my payment method.

Please note that the payment method cannot be changed after the settlement has been completed.

Do you ship internationally?

Delivery is only available within Japan.