Privacy Policy – Marbles&Co line@に登録

Privacy Policy

Marbles ONLINE STORE (hereinafter referred to as "our shop") recognizes the importance of protecting the personal information of customers, complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), and endeavors to handle and protect personal information appropriately in accordance with the following Privacy Policy (hereinafter referred to as "this Privacy Policy").

1. Definition of Personal Information

In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information (including information that can be easily compared with other information to identify a specific individual), or information that contains an individual identification code.

2. Purpose of Use of Personal Information

Our shop will use customer's personal information for the following purposes:
(1) To provide our shop's services
(2) To provide information about our shop's services and respond to inquiries, etc.
(3) To provide information about our shop's products, services, etc.
(4) To respond to acts that violate the terms, policies, etc. (hereinafter referred to as "Terms, etc.") of our shop regarding our shop's services
(5) To notify changes to the Terms, etc. regarding our shop's services
(6) To help improve our shop's services and develop new services
(7) To create statistical data processed into a form that cannot identify individuals in connection with our shop's services
(8)We may disclose personal information to payment companies for identity verification,billing confirmation, and credit investigation.
(9) Other purposes incidental to the above purposes of use

3. Change of Purpose of Use of Personal Information

Our shop may change the purpose of use of personal information to the extent that it is reasonably deemed to have relevance, and if changed, will notify or announce it to customers.

4. Restrictions on Use of Personal Information

Except in cases permitted by the Personal Information Protection Act or other laws and regulations, our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent. However, this does not apply in the following cases:
(1) When required by law
(2) When there is a need to protect a person's life, body, or property, and it is difficult to obtain the customer's consent
(3) When there is a special need to improve public health or promote the sound upbringing of children, and it is difficult to obtain the customer's consent
(4) When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in executing affairs stipulated by law, and obtaining the customer's consent may hinder the execution of such affairs

5. Proper Acquisition of Personal Information

Our shop will acquire personal information properly and will not acquire it by deception or other fraudulent means.

6. Security Management of Personal Information

Our shop will supervise its employees as necessary and appropriately to ensure the security management of personal information against risks such as loss, destruction, alteration, and leakage of personal information. In addition, when entrusting all or part of the handling of personal information, our shop will supervise the entrusted party as necessary and appropriately to ensure the security management of personal information.

7. Provision to Third Parties

Except when disclosure is permitted based on the Personal Information Protection Act or other laws and regulations, our shop will not provide personal information to a third party without obtaining the customer's prior consent. However, the following cases do not fall under the provision to a third party specified above:
(1) When personal information is provided in connection with our shop entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(2) When personal information is provided in connection with business succession due to merger or other reasons
(3) When personal information is jointly used based on the provisions of the Personal Information Protection Act

8. Disclosure of Personal Information

When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Act, our shop will confirm that the request is from the customer themselves and will disclose it without delay (if the personal information does not exist, we will notify the customer to that effect). However, this does not apply if our shop is not obligated to disclose information under the Personal Information Protection Act or other laws and regulations.

9. Correction, etc. of Personal Information

When a customer requests correction, addition, or deletion (hereinafter referred to as "correction, etc.") of personal information based on the Personal Information Protection Act on the grounds that the personal information is untrue, our shop will confirm that the request is from the customer themselves, conduct a necessary investigation without delay within the scope necessary to achieve the purpose of use, and based on the results, correct, etc. the content of the personal information and notify the customer to that effect (if a decision is made not to correct, etc., the customer will be notified to that effect). However, this does not apply if our shop is not obligated to correct, etc. under the Personal Information Protection Act or other laws and regulations.

10. Suspension of Use, etc. of Personal Information

If a customer requests suspension or deletion of personal information (hereinafter referred to as "suspension of use, etc.") based on the Personal Information Protection Act on the grounds that their personal information is being handled beyond the scope of the publicly announced purpose of use, or that it was acquired by deception or other fraudulent means, and if it is found that there are valid reasons for such a request, our shop will confirm that the request is from the customer themselves, suspend or delete the use of personal information without delay, and notify the customer to that effect. However, this does not apply if our shop is not obligated to suspend use, etc. under the Personal Information Protection Act or other laws and regulations.

11. Use of Cookies and Other Technologies

Our shop's services may use cookies and similar technologies. These technologies help our shop understand the usage status of its services and contribute to service improvement. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may make some functions of our shop's services unavailable.

12. Inquiries

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the contact information provided in our shop's "Notation based on the Act on Specified Commercial Transactions" or use the inquiry form on the shop page.

13. Continuous Improvement

Our shop will periodically review the operational status regarding the handling of personal information, strive for continuous improvement, and may change this Privacy Policy as necessary.